ISP Network Operations Engineer (Los Angeles, CA) Mandarin&English Must have

• ▸Responsible for day-to-day operations and maintenance of customer ISP networks, ensuring high availability and stability.
• ▸Interface with customers to handle network faults, cutovers, and emergency changes to ensure uninterrupted services.
• ▸Configure and optimize core routers, switches, and optical transmission equipment to maintain performance and security.
• ▸Participate in the design, optimization, and troubleshooting of routing protocols, especially BGP, OSPF, and routing policies.
• ▸Support network expansion, migration, and upgrade cutovers; prepare change plans and post-implementation reports.
• ▸Provide Tier 2/3 technical support, collaborating with vendors and customer teams to resolve critical network issues.

1. Requirements

• ▸Bachelor’s degree or above in Computer Science, Telecommunications, Network Engineering, or related fields.
• ▸Cisco CCNA / CCNP certification (or equivalent technical proficiency).
• ▸Strong knowledge of routing protocols (BGP, OSPF, IS-IS, etc.) and routing policy optimization.
• ▸Familiarity with optical transmission products (DWDM/OTN/transport networks) and related maintenance.
• ▸Hands-on cutover (network migration) experience, able to independently manage complex changes and emergencies.
• ▸Proficient in English with strong communication and technical documentation skills.
• ▸High sense of responsibility; ability to adapt to 24/7 operations support and incident response.

2. Preferred Qualifications

• ▸Cisco CCNP or equivalent advanced certification.
• ▸Experience in large-scale service provider / ISP network operations.
• ▸Knowledge of MPLS, VXLAN, and SDN technologies.
• ▸Experience with cross-regional network architectures and international link optimization.

Language Requirement Business Justification (CA FEHA):

需要对接中国团队同事